We aim to despatch your order on the same working day if your order is placed before 12.00noon. Parcels are shipped via Royal Mail Monday-Friday. Any orders containing pre-order items will be dispatched when the items that have been pre-ordered are available.
We offer Royal Mail Tracked 24 and 48hour Delivery.
Tracked 24hr Delivery aims to deliver the next working day once shipped. This provides insurance of up to £100 only.
Tracked 48hr Delivery aims to deliver in 2-3 working days once shipped. This provides insurance of up to £100 only.
Special Delivery by 1pm - guaranteed next day delivery once shipped. (currently extended to 4pm due to the Covid situation). This provides insurance for orders over £100.
Please note due to the Covid situation Royal Mail are experiencing some delays with their deliveries, especially now we are nearing Christmas. If your parcel sent via tracked delivery does not arrive 7 days after the expected arrival date (either 1 or 3 days after it has been shipped), please contact us to make us aware. We can then contact Royal Mail regarding this.
Outside of the UK
If you live outside of the UK we have the offer of Royal Mail International Tracked Postage. Once you enter your address it should automatically select the postage method which you need for your country and the weight/value of your order. This option is fully tracked and insured to the value of £250. Europe delivery aim is 3-5 working days. Worldwide delivery aim is 5-7 working days.
Orders over £40 are eligible for free Delivery*. Please select from the shipping options at checkout. Parcels are shipped via the Tracked 48hr service when free shipping is selected.
*Please note that free shipping is automatically unavailable if the order is over 5kg in weight. If you select this option and your order value is over £100 your order will only be insured to the amount of £100 as per guidance above.